The Mysteries of Getting a Plan ImplementedHumans are great at two things where plans are concerned:
- Creating plans.
- Completing plans.
So why are strategies often derailed?
There is no shortage of reasons, but one stands as the most immediate symptom. Your people are seldom given the chance to finish the plans in play (#2 above) before dealing with the next plans announced by those doing #1.Root causes may include:
- The new plans may conflict with the ones already in process.
- Employees may have to spend a lot of time determining what the new plan is asking of them and how that factors into the processes they already use to get work done.
- Changing how their department operates may require a lot of coordination on the input side with suppliers, vendors, and other internal departments as well as with internal and external customers on the output side.
- Employees are also working hard to keep the current business afloat while making the requested changes.
- Changes needed in company systems (finance, design, engineering, manufacturing, etc.) that people must deal with to implement the new changes may not be keeping pace.
In other words, the strategic plan hasn't considered the impact of the desired changes on the business model under which their people get things done.
The Difference Between a Strategic Plan and a Business Model
A strategic plan describes a major change needed in business operations to improve the company for survival and / or growth. The overall plan tends to be static because of the level at which it's written.
A business model describes how the pieces and parts of your business work together to achieve the goals. The business model is dynamic because that's where change starts to happen in reaction to all kinds of stimuli, not just the strategic plan.
So my proposal is that your incorporates a business model into your strategic plans. In fact, each of your divisions, departments, and teams needs to understand their own business model and how it connects with others to get the job done.
The business models then become tools through which any plan is filtered to create more realistic goals and action steps.
I'll leave you to consider that for a while.
More in a future post.
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Photo Credit: Top image: © Can Stock Photo / rogertb